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Buy Online or Come into Our Retail Store in Johannesburg | More details below or click here for maps and directions

    For your convenience, we have a number of shipping options for you to choose from.

    Before finalising any order, you can enter your postal code at the beginning of the checkout process to see a list of shipping options and the related costs for your address.

    We offer free shipping* on orders over a specified value - see below for more info.

    Collection (Johannesburg)

    • You may collect your goods at our Johannesburg shop - see our contact details for our full address and business hours.
    • If you are not collecting in person, please notify us of this beforehand.
       

    Collection (Cape Town)

    • You cannot purchase products via this website for collection in Cape Town, but feel free to contact them and organise pre-preparation of your order. You could quickly pay in-store when collecting or you could prepay by electronic funds transfer (EFT).


    Insured Parcel Post (Counter to Counter)

    • These parcels are sent out by our Johannesburg branch on weekdays.
    • They are sent by insured parcel using the South African Post office.
    • This service typically takes 7 (to major cities) to 14 days (to small towns) for your parcel to reach your post office. We have, however, had instances of parcels taking up to a few weeks to arrive at the destination. so please use this shipping method if your delivery is NOT time critical.
    • Parcels are sent to the post office closest to your address, as determined by the post office, unless specified by yourself.
    • This is the cheapest but slowest shipping method.
    • A tracking number is provided - parcels can be tracked on www.sapo.co.za or by calling 0860 111 502.
    • We do our daily mail run on weekdays at 15:00. Please note that our post office will only process your parcel the following day.
    • The maximum allowable length of a Parcel Post parcel is 1m, with the length plus girth being no more than 2m.


    Speed Services (Counter to Counter)

     

    • These parcels are sent out by our Johannesburg branch on weekdays.
    • They are sent out by counter to counter bag.
    • This service typically takes 2 (in major cities) to 4 days (small towns) for your parcel to reach your post office.
    • Parcels are sent to the post office closest to your address, as determined by the post office, unless specified by yourself.
    • This is the most cost effective shipping method, provided you are happy collecting your parcel from the post office.
    • Although Speed Services does offer door-to-door options, we do not make use of this due to cost considerations.
    • A tracking number is provided - parcels can be tracked on www.speedservices.co.za or by calling 0860 023 133.
    • We do our daily mail run on weekdays at 15:00. Please note that our post office will only process your parcel the following day.
    • The maximum allowable size of a Speed Services parcel is 353x250x30mm, weighing no more than 1kg.


    Courier (Door to Door)

    • We use a variety of couriers for door-to-door shipments.
    • These shipments are sent out from our Johannesburg branch on weekdays.
    • Depending on the the size of your parcel, the courier covering your area and your location these parcels may take between 1 and 5 days to arrive.
    • Small parcels of less than 2kg typically move by air, if there is a SAA-serviced airport near you. Parcels larger than this move by road, and take a day or so longer to get there.
    • If you live in an outer-lying area allow a bit longer - some of these areas are only covered once a week.
    • Parcels are delivered to your shipping address and are delivered weekdays, during business hours.
    • A tracking number is provided.
    • We get courier collections every afternoon. Depending on our loads, if your order is confirmed and paid for by midday it will be shipped off the sdame day. If not, it will go out the following day.
       

    * Free Shipping

    • These parcels are sent using a method of our discretion - if you want a specific shipping method, please select it during the checkout process (at your cost).
    • As a guideline, in Gauteng we use courier for most parcels. Nationwide for small parcels (up to 1kg) we use Speed Services. For large parcels we use courier road freight in the major centres and parcel post in the smaller towns and outlying areas.
    • A tracking number is provided.


    Shipping to Addresses Outside of South Africa

    • Due to a variety of factors, we do unfortuantely not ship to any addresses outside of South Africa.
    • Assuming payment is finalised, you are free to organise your own courier to collect from our Johannesburg store.
    • Tax, VAT, duties, bank charges and all related costs - applying to the initial delivery and any returns - will be for the buyer's account.
    • Free shipping discounts do also not apply.


    In all instances (except collections) we insure our parcels and we accept responsibility for the goods until signed for by you.

    The estimated delivery lead-times days are purely a guideline. In most instances deliveries happen within these periods, but we can't unfortunately guarantee these delivery times, since this is outside of our control. And sometimes outside of the control of our delivery partners too.

    Should your parcel be too heavy or big for the shipping method selected, we may have to suggest an alternate shipping method. We will endeavour to use a shipping method which will meet, as close as is possible, the delivery timeframes of the originally selected method.

    [Updated by Brett on 4 Feb 2016]