Reviews & Testimonials
At CameraStuff we take customer satisfaction very seriously! lf you have had a good experience with CameraStuff, we invite you to add a quick review on Google. If you have however had a less than amazing experience, please let Brett Lewis,the owner of CameraStuff, know by dropping him an email.
What we stand for:
Treating every client equally regardless of gender, skin colour, experience, and creed etc.
Helping and respecting photographers of all skill-levels.
Giving honest, clear and expert photographic advice.
100% risk-free shopping.
Creating a friendly environment and shopping experience for all
If we mess up, we'll correct it a.s.a.p.
Selling quality products that we have researched and used ourselves.
We strive to treat every client equally. We don't care about your age or creed or skin colour or language (though we are mosty english speakers, so if this is not your first language, we apologise in advance). We don't care what clothes you wear. If you walked to reach us, came by taxi or bus or what car you drive. Or what model or brand of camera you shoot with. Or what your knowledge level is. We are here to help.
We understand that you want value for your your hard-earned money. That you don't want to have your time or peace-of-mind wasted. That you don't want to be lied to. Or deceived or cheated. We know how we like to be treated as customers and we strive to treat you in the same way. If you have a problem, we will do our best to sort it out. If a product fails, we will honour our obligations. When we comminicate with you, we do it as clearly as we can and with honesty.
We are all photographers, too. We will share our knowledge willingly. If we don't know something, we won't make something up - we will tell you we don't know - we know a lot, but not everything. It is very important to us that you make as informed a buying decision as possible and that we don't sell you products that you don't want.
At CameraStuff we want your dealings with us to be 100% risk free. This is why we back up every product we sell with a guarantee of at least 12 months. If it fails we will honour our obligations to repair it, replace it or offer a refund. Additionally, we offer you a 60 day money back guarantee on every purchase. If you want to return a product for an exchange or refund during this time, please get in contact and we will sort this out. (There may be some shipping charges for your account, but we will do our best to minimise any related costs for you).
Feedback from our clients is very important and we believe the reviews below bear testament to our customer service values: